Shipping Policy

Free delivery is available to most UK mainland addresses
For deliveries elsewhere such as Offshore Islands, Isle of Wight, Isle
of Man, Aberdeenshire, Cornwall, Highlands, Northern Ireland please
email us for a quote.

Delivery Times

Delivery is usually Next day if ordered before 1PM. Most fires and
stoves are delivered within 3-7 working days, fireplaces and electric
suites are delivered within 7-14 working days. A sales representative
will contact you by phone or email to confirm the delivery date. We will
endeavour to deliver goods within the times stated but goods are subject
to availability and delay in delivery of goods may sometimes be outside
our control.

Any dates we specify for the delivery of the goods are approximate only
and we shall not be liable for any losses, costs, damages, charges, or
expenses caused by any delay in delivery of the goods. If we or our
suppliers are temporarily out of stock, we will notify you of this
position and you should allow up to 14 days for despatch of the goods.

For delays of more than 14 days, you will have the right to cancel the
order and we will refund any money paid by you for the goods.

Please note free delivery is a one man service. Please make provision to
assist the delivery driver when ordering large products
Two man delivery is available on request but will incur extra charges,
please call for details.

We offer the following delivery services:-

Free Next Working Day Delivery (Monday – Friday only)

Please note that when you place an order on our next day delivery
service, the goods will be delivered on the day of choice between the
hours of 7.30am - 7.30pm, all deliveries are one man deliveries and are
door to door. Unfortunately we are not able to give you a more precise
time. Orders placed on or before a bank holiday may take up to 3 working
days for delivery.

We are only able to despatch Monday to Friday, no items will be sent
over the weekend or on a bank holiday.

Please be aware on postcodes AB, BT, FK, GY, HS, IM, IV, JE, KA, KW, PH,
PO, TR and ZE next day delivery is not guaranteed and may take up to
three days to be delivered.

AM Delivery £20.00 ( You can upgrade your delivery Monday – Friday
excluding bank holidays)

Saturday Delivery £35.00 (You can upgrade your delivery to a Saturday)

2 Man Delivery £60.00 (The order will be delivered to the room of your
choice). This service may take up to 7 days.

Three Day Service

Please note that when you place an order on our three day delivery
service, your goods will be delivered within the three days time scale.
Unfortunately we are not able to give you a precise time, and our
delivery times are between 7.30am - 7.30pm.

Delivery within Mainland UK is free. Except for the locations listed
below:-

AB1-56
BT
FK
GY
HS1-9
IM1-9
IV1-56
JE
KA27-28
KW1-17
PH9-54
PO31-41
TR
ZE

Normal Suppliers Delivery Service

Please note that all orders that are not on our next day or three day
delivery service will be subject to the suppliers default lead time. All
products that have to be ordered from our suppliers and are not a stock
item will be delivered in the suppliers normal delivery time scale. All
manufacturers lead times are on the website. Please note that the lead
times from our suppliers can change from time to time due to sickness,
holidays etc.

If you order one or more products from Home Furnishings UK Ltd, please
note your goods may arrive on separate vehicles. This is due to the
warehousing around the country. Many of the warehouses hold different
types of goods and therefore will be delivered separately. If you reside
in an apartment or block of flats, the driver will only be able to
delivered to the lobby of the building. If you require help it is down
to the discretion of the delivery person and they will not be held
responsible for any damages to your property if you have requested their
help.